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Help center

Guides and answers for getting the most out of Rendera.

Everything you need to get the most out of Rendera. Browse a topic below, check the popular questions, or reach out—we're hands-on with every beta team.

Help center

Browse by topic

Getting started

  • Create your first brand from a URL
  • Generate your first ad
  • Understanding the studio

Generating ads

  • Video, image & logo-sting basics
  • Editing and regenerating a take
  • Creating variations

Brands & Brand DNA

  • How Brand DNA is learned
  • Overriding colors, voice & style
  • Managing multiple brands

Formats & export

  • Aspect ratios and resizing
  • Exporting for each platform
  • Languages and localization

Plans & billing

  • What counts as a generation
  • Upgrading or switching billing
  • Generation limits & overages

Account & access

  • Beta access & waitlist
  • Team seats
  • Signing in and security

Quick answers

Popular questions

How do I generate my first ad?

Paste a product URL. Rendera reads the page to build your Brand DNA, writes a creative brief, and renders a finished ad—usually in under two minutes.

Why is access invite-only right now?

Rendera is in closed beta. We're onboarding brands in waves so every first run is flawless. Join the beta to reserve your spot.

Can I edit or regenerate an ad?

Yes. Every output is a starting point—swap the palette, change the copy, or regenerate the whole take. You can create unlimited variations.

Which formats and platforms are supported?

Ads export in 9:16, 1:1, 16:9, and 4:5, sized for TikTok, Reels, Shorts, YouTube, Meta, and Pinterest.

How do I report a bug or request a feature?

Email us any time—beta feedback directly shapes what we build next and how we prioritise the roadmap.

Still need help?

Beta teams get hands-on support. Email us and we'll get back to you quickly.

Contact support

Looking for something specific? See Features, Integrations, or Pricing.